In a day and age where fast food is made up of ingredients many of us are oblivious to, it is refreshing to see a company stand out from the rest and base their entire marketing mantra on a concept unfamiliar to many people in this fast paced, “I want it now” society we live in. The idea of “Going Back to the Start” is the face of Chipotle’s new viral marketing campaign aimed at informing consumers that there is such a thing as “food with integrity,” which is simply natural, family-grown or raised, and ultimately socially responsible.

An article by the Chicago Tribune discusses Chipotle’s recently released video featuring Willie Nelson’s rendition of Coldplay’s popular song, “The Scientist,” which depicts a small town farmer shifting away from his traditional farming roots and adopting an industrialized and unnatural method of cultivating his livestock. Eventually, the farmer realizes his original way of farming was far superior and decides to do the environmentally responsibly thing and “go back to the start.” Chipotle does an excellent job in getting people to think about the serious issue, while promoting its brand in the meantime.

The advertisement, which is intended to create somewhat of an emotional reaction to people viewing the harmful effects that industrialized farming brings with it, creates a sense of sadness and empathy for the farmer. It really gets people thinking about the differences between Chipotle as a fast food chain, as opposed to say, your typical McDonalds ad.

Sustainable farming, which Chipotle bases their entire positioning off of, “uses techniques such as crop rotation, soil conservation, natural fertilization and polyculture planting. In livestock production, they use pasture-based systems, feed animals what their bodies are designed to digest, and treat their animals humanely. Sustainable farms produce foods that are tastier and more nutritious than foods produced on factory farms, while also preserving the long-term health of our environment.”

Simply said, this is responsibility at its finest, despite the negative stereotypes that many fast food restaurants must battle. Chipotle seizes that opportunity in the marketplace to finally provide a fast food experience that defies the typical processed and unnatural methods of creating food and opts for an experience that provides healthy, fresh, locally grown, and socially responsible options. By raising awareness about what responsible farming is, they are fostering a need for healthy and naturally raised food that many people were unaware they had.

As many people are trying to do their part in going green and helping the environment in any little way, Chipotle has made the responsible choice. The powerful “Going Back to the Start” video sets the agenda that people should be concerned about where their food comes from originally. But, while many people may view this as just a healthy food option, when going to the roots of what Chipotle is really doing, they are keeping small family farmers in business and helping the economy along the way.

Many people may think, however, why haven’t I seen these advertisements? Chipotle is again set apart from the rest, they choose not to engage in heavy television or radio advertising, but instead to stick to simple movie-theater ad placements, word of mouth, and public event sponsoring to raise awareness of their brand’s positioning as an environmentally responsible company. These ads create a positive impact on those who view them, while informing and motivating consumers to learn more. Chipotle also discusses their farming methods and responsibility in using sustainable farming techniques all over their website in order to raise awareness about the importance of such a trend.

This popular concept of going-green, being environmentally responsible, and incorporating organically grown food helps Chipotle to solidify their standing as a company that truly cares about the implications of their actions. Their growing popularity and extreme success in the business world teaches other companies in the fast food industry that caring about the long-term effects of your business’ actions will carry with it many positive benefits.

In the case of Chipotle, this is truly marketing with integrity.

Chicago Tribune Original Article

Chipotle’s Webpage: Food With Integrity

Sustainable Table: The Daunting Techniques of Factory Farming

          Do you record your TV’s shows and fast forward through commercials? Or scan through the other channels to avoid advertisements while you anxiously wait for your show to come back on? With recent technology, it is becoming easier and easier for people to avoid advertisements, specifically commercials. This raises a great concern for advertisers because they now have to develop other ways to reach their audience in order to grasp their attention and maintain the exposure to the public that they once had. As we all know, our attention is limited. While watching TV, you can also be talking to friend, on the Internet, eating food, etc. To have a successful commercial, the advertiser need to figure out a way to gain the viewers undivided attention and distract them from other tasks such as talking or browsing the Internet. The standard 30 second advertisement during a commercial break is definitely not as effective as it used to be.

           Knowing this information, American Express has taken it upon themselves to create a new form of advertising which is both effective and grasps consumer attention. Members Project from American Express partnered with FOX’s popular hit TV show Glee on a brand new type of campaign. Members Project is a program devoted to making a difference through volunteering, voting, or donating to charity. The program strives to gain people to volunteer and donate to a variety of charities, organizations, etc. in order to make our world a better place. To advertise the program, American Express decided to work with the inspirational characters on Glee in order to inspire viewers, gain attention, and educate the audience on the Members Project.

            Together, FOX and American Express have created a new type of commercial which incorporates the characters of the TV show Glee as they speak about Members Project. The main voice in the commercials is actress Jane Lynch, who plays Sue Sylvester on Glee. The unique part of the commercials is that Jane Lynch is not standing as a spokesperson for the Members Project, but rather her character of Sue is the lead voice of the advertisement. This creates an interesting way to communicate a message because it adds an element of surprise, which in turn draws consumer attention.

           When first viewing the commercials, the viewer anticipates hearing the perspective of Jane Lynch. However, the viewer soon realizes that she is portraying her character of Sue in the commercial. For those of you unfamiliar with Glee, the character of Sue Sylvester has an “I hate everyone” attitude which is depicted in a comedic sense on the show. The commercials feature the characters of Glee doing a variety of charity work such as collecting old books and instruments to donate to other organizations. Following, Sue comes into the picture and questions why they are donating to charity. The characters of Glee are used to inspire people to take action. The clear conflict between Sue and the students is used to spark attention and interest. Would you rather be involved and donate to charity? Or be like Sue?

            The new campaign educated Glee viewers on what the Members Project is and how they can get involved. By using Glee characters, the audience will be inspired because they can easily relate to the characters and see how they can take action as well. These commercials are targeted directly towards the Glee fan base. By incorporating characters of the show into the advertisements viewers can easily understand and relate to the advertised product. This new form of product placement has had an extremely positive reaction from viewers and has gained a lot of attention in the media. The shows fan base has commented on the new ads through the Internet and Facebook and the response has been nothing but positive.

            The commercials have many positive features which are reflected by its success. For one, this is a new kind of product placement which incorporates the characters from the show. This concept in and of itself is new and unique to the industry and adds a shock factor to the commercials which automatically gains the viewers’ attention. FOX and American Express have blurred the lines between product placement, entertainment, and commercials. The ads are also socially responsible in that they are promoting community service and doing good deeds which has been highly praised by viewers. Overall, this will most likely lead as an example for other advertisers in the industry to incorporate characters from shows directly into their ads in order to grasp consumer attention. Do you think this new concept of product placement will be incorporated by other TV shows in the future? So far, with the success of the Glee Members Project…I would think so!

Since this is a social media course, I found this very neat. While playing on facebook, I went to the dogbook I created for my dogs. Then, I noticed at the top of the page a perfectly positioned ad for the Honda Element…. which they have made DOG FRIENDLY!? Of course, being a dog owner, I clicked on the ad which took me to Honda’s website  for the Element. What a great concept. They have dog proofed the car with ruber floor mats, and have added a kennel in the back, along with a ramp, a fan to keep your pooch cool, and a water bowl that fits into the car and won’t spill.

This is a great example of how social media can be such a great tool for marketers. I also think Honda did a great job with this concept. In a world that shouts at consumers to demand luxury vehicles… Honda appeals to the consumer’s love for their pets, and their reasonable side. Well done Honda.

Insurance is a bland product that usually competes by showing lower insurance rates and a wide variety of discount packages. Geckos and Cavemen are one thing, but Liberty Mutual takes a better more virtuous stance that really gives insight into what the company is all about. The two ads below are two of the best insurance ads that I have seen. The idea of seeing people doing good things and passing it on is virtuous and responsible. I think they do an excellent job.

In the world of aviation travel, commercials are all about the cheapest prices and the most benefits for its frequent flyers. However, Southwest Airlines have concentrated on the most important thing over the past couple of years: customer service. This concentration has made them one of the most successful airlines in recent history. As someone who rarely flys Southwest (they don’t fly to Atlanta), this ad really makes the potential customer feel empowered. I think its very unique in that it says very little about the airline, no mention of prices or benefits, only the sheer excitement of traveling. It emphasizes one of the most negative parts of flying (the anxiety before deplaning) and turns that negativity into excitement and joy. I think it is an innovative ad that continues to set itself apart from the competition with honesty and a clear concentration on the customers experience.

http://www.youtube.com/watch?v=tXsoDx9s0j0&feature=player_embedded

There is a series of great NFL commercials running on TV advocating for more active children. I think that this is a great initiative given the rising problem of obesity among young children and the common concern that children spend too much time at home infront of the TV and the computer. This is a great example of how advertising is good for society. I especially like President Obama’s involvement in the campaign as a role model to many Americans.

The campaign advocates not only active and exercising children, but it also encourages personal relationships among children. If kids spend too much time online while their parents are at work, their only friends will be the virtual ones and the ones on the online games. However, such kids are missing the personal touch and emotions they can have if they are playing outside with other kids.

This is a great example of a cause marketing campaign which proves one more time that advertising, if used right, is good for society. By recognizing the current problem in society of children obesity and addressing it in the campaign through providing a solution to it - exercising at least 60 min a day in a fun way (by playing with peers), advertisers can change behavior in a way beneficial to society.  Here is when the persuasive character of advertising comes into play. Furthermore, by using of influential figures such as Obama and NFL players, the advertisers not only facilitate higher attention among consumers, but I also believe that consumers will elaborate on the message in the ad and hopefully change their behavior in the long run.

Many of you may remember this Visa commercial that aired in the United States during the 2008 Summer Olympics in Beijing. It was a part of a campaign to support the 2008 Olympics through television, radio, print, and more. From May through the end of the Olympic games in 2008 Visa was given exclusivity in their category for advertising and sponsorship of the Olympics on NBC.

What is striking about this ad is that it not only appeals to Americans to unite in support of the United States athlete representatives, but it also reminds people that everyone on the planet comes together to celebrate these events and there is more reason to celebrate our similarities than our differences. It uses this point of view to show how diverse the world and American culture is. The television spots show a variety of American athletes as well as memorable athletes from years past from different countries.

Several Americans watched the Summer Olympics at some point in 2008, so Visa had the ability and opportunity to reach a wide variety of Olympic consumers who would find the ads relevant and moving. Visa uses several different tactics to appeal to consumers through these ads. They use the appeal of aesthetics and pleasant pictures throughout the commercial by portraying significant moments in a sepia hue. They also use emotional appeals through these memorable events in Olympic history. In television spots other than this one, Visa invokes nostalgia and memory retrieval through images of past Olympians.

This kind of support and sponsorship of world athletes during arguably the most significant athletic moments of their lives, shows consumers that Visa cares for America and the world. It builds Visa’s credibility, brand image, and company reputation through these messages, placing the brand in a favorable light in consumers’ eyes. These uplifting emotional messages serve to benefit not only the Visa brand and its marketers, but also consumers and athletes in the process.

This is one of a series of media ads that encourages fathers to be a part of their children’s’ lives. Sponsored by the Advertising Council, the US Department of Health and Human Services Administration for Children and Families Office of Family Assistance, and the National Responsible Fatherhood Clearinghouse, these ads were launched coinciding with Father’s Day. The reason this campaign was launched is because millions of children live without their biological fathers and are more likely to be poor, use drugs, experience educational, heath, emotional, and behavioral problems, among other things.

The series of television spots created through this campaign applies to people through humor and depicting a diverse range of family types. I found this ad to be my favorite because the ad depicts a father helping his daughter in ways not many fathers would. The other spots can be seen at http://www.fatherhood.gov/media/tv/index.cfm.

The series shows a diverse range of relationships between father and daughter or father and son. With the popular belief that money equals happiness, this campaign serves to portray the value that family is happiness. The variety of the roles depicted through these television spots also serves to reverse gender stereotypes where the father practices cheerleading with his daughter (commonly believed to strictly be a girls’ activity) or the father makes lunch for his son (believed to be the mother’s job).

One of the main reasons I believe this campaign to be socially responsible is because it wants to fight community evils like theft, drug abuse, educational issues, and much more by showing how father child relationships can make people happier. Yes this campaign mainly endorses father children relationships, but it also serves to encourage healthy marriages. Culture, background, and life experiences all influence consumer behavior and buying decisions. The campaign for responsible fatherhood serves to promote the health and happiness of consumers and their life experiences.

Happy Thanksgiving!

Perhaps it’s the holiday spirit, but something about the new Toll House cookie commercial almost moved me to tears, and I think it’s safe to say that was the advertisers intent.

Check it out:

In this spot, Nestle Toll House, a relatively low effort processing and decision-making product is presented as the hero.  Since attitudes formed under low-effort processing are often not stored to memory, Toll House uses  emotional appeals and unconscious influences to affect the attitudes and beliefs of the target market and aid the consumer in recalling the brand later.

One of the techniques this ad uses is transformational advertising in which the goal is to create an association between the experience of using the product and certain psychological characteristics. Specifically, Toll House is increasing emotional involvement by creating a richer experience with the product as opposed to just highlighting product benefits.

Additionally, Toll House is increasing relevance to the consumer by using self-referencing, a common strategy used to increase the extent to which a consumer is engaged in relating the scenario or  message in an ad to their own experiences– such as coming home from college to fresh-baked cookies, or providing yummy treats for a granddaughter’s soccer team.

In sticking with the theme of virtuous advertising, I’d also like to point out the genuinely positive message of “paying it forward” that the commercial uses by creating a chain of inspiration between the actors in the commercial to bake some love and pass it on.

A truly great message and utilization of persuasion theories– what more could you ask for on this day of family togetherness? Now I have something to use as an explanation to show my family what advertising is all about, because we know the inevitable topic of conversation at dinner will include asking me what it is that I am doing/plan on doing in the future.

Gotta love family! Happy Thanksgiving!

Liberty Mutual launched a commercial back in 2006 promoting responsibility – stranger to stranger.  Their commercial received so much attention that they decided to form “The Responsibilty Project” which according to their website “[they] thought, if one TV spot can get people thinking and talking about responsibility, imagine what could happen if [they] went a step further? So [they] created a series of short films, and this website, as an exploration of what it means to do the right thing.”

The video below is the first commercial they aired in 2006.

The website features over a dozen short films showcasing different ways that strangers are responsible to one another.  The videos are great short movies, and really eye catching.  They leave the individual really questioning his or her own actions.  This is a GREAT method to really engage the audience and encourage some type of action.  Though it’s not about the product it’s action to join the movement of responsibility.

I think it’s absolutely fantastic that Liberty Mutual saw a need for this movement and what a great way to bring recognition to their brand.  Furthermore, they are weaving the value of these movies (responsibility) with the value of their brand (responsibility).  I say way to go Liberty Mutual for really relating to the consumer.

This is a follow-up ad that ran on TV as well.

You can go to The Responsibility Project website and check out the the short films that were made.  What is really interesting is that NBC now has their additions to The Responsibilty Project and have added their own short clips with some if their starring actors are featured in the video.  Is NBC tagging along to this cause hoping to gain as much respect as Liberty Mutual has through their efforts?  I definitely applaud Liberty Mutual’s mission with this project, but I wonder if NBC is doing this because they see the opportunity for growth or if they truly are passionate about this subject.

Kudos to Liberty Mutual!

Also, for your viewing pleasure check out another Liberty Mutual website – What’s Your Policy.  It features tons more commercials focusing on The Responsibility Project.