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Archive for Non-Profit

We’ve all heard of cause advertising, right? You know, like when you see a big name brand that has partnered with a non-profit organization. Well, this trend is nothing new, we’ve all seen it, believed it, been skeptical about it, or probably had every other thought possible about it.

Over the course of the cause advertising trend, consumers have begun to become cautious of these programs. For example, AdAge writer Scott Pansky discusses how KFC raised over four million dollars last year through its “Buckets for the Cure” campaign. However, both KFC and the nonprofit organization suffered from a lowered brand image, simply due to the fact that many consumers questioned the partnership. On one hand you’ve got greasy, fried, unhealthy chicken and when consumers purchase that KFC will donate to support breast cancer research, a fabulous cause that is finding a cure to support a healthy lifestyle… That seems a bit odd if you ask me. In this specific case, it led many consumers to question why KFC was doing this. Was it simply to use breast cancer research as a way to generate sales?

Since there have many questionable partnerships ultimately resulting in skepticism, it has caused many to say that cause-related marketing (cause advertising) is dead. But, is it really?

In a Cone Inc. study (2010), cited by the Nonprofit Brand Institute, it was found that 59% of Americans are more likely to buy a brand that is affiliated with a nonprofit organization. 50% are more willing to donate, 49% are more likely to participate in an event for that nonprofit and 41% are more likely to volunteer for that nonprofit. So, this obviously proves that cause-related marketing is not dead. In fact, it greatly benefits the brand as well as the nonprofit. So, what needs to be done to reach the consumers in an effective way so that they don’t question the partnership or become skeptical of it?

The big question is ‘”Can we build deeper relationships with our customers (retailers and end users) through a cause relationship and still increase sales?”’ The answer, yes—this trend can be extremely beneficial for advertisers, but only if the campaign is done correctly.

There are two things that advertisers need to focus on. First, the cause must be a good match for the company, brand, and target audience. It needs to be relevant. Second, there must be an alignment within the business. Leadership roles and other employees must all be on the same page and understand that the goal is not only to drive up sales numbers, but also to make a lasting impact with a meaningful organization.

Pansky sums it up pretty well, “The bottom-line message to the C suite is that creating effective, meaningful cause relationships is a long-term process that will help them create a brand legacy, not merely a quick sale. It’s about employee recruiting and retention, and creating the next generation of leadership that not only embraces the corporate culture but also helps to create a better tomorrow for consumers. Marketers need to embrace the idea that this is not a quick-fix marketing solution but a long-term commitment to a cause that is relevant to a long-term relationship with your customers. It’s not a date, it’s a marriage.”

Cause advertising campaigns are a great way to be socially responsible. It is wonderful that companies and brands want to help nonprofit organizations that benefit great causes. I think it is pretty obvious that if a company is partnering with a cause, they are on the right track towards being socially responsible. Companies aren’t just in it for themselves anymore—they are trying to make a difference in things that really matter.

So, we know that cause-related marketing is good, but why does it actually make an impact with consumers? What makes these campaigns so different from standard run-of-the-mill advertising campaigns?

Well, to start with, consumer’s values play a huge role. For example, let’s say that a consumer values the environment and wants to help preserve it; in this case, a cause advertising campaign for a certain brand of paper products benefiting The Nature Conservancy may hit home with this consumer and make them feel very strongly about that brand. This also ties into personal relevance. Going back to the KFC example, maybe a consumer knows someone that is fighting breast cancer, so they may be more likely to purchase a KFC meal rather than Popeye’s.

While the campaign needs to reach the consumer in a meaningful way, a brand that partners with a great cause is also improving their brand image. If a consumer already has positive feelings about the cause, those positive feelings may be transferred to positive feelings about the brand. This can also be demonstrated with attitudes. If a consumer has positive feelings towards a cause, when they view the advertisement that relates to that cause, they will probably have positive feelings towards the ad. When a consumer has positive feelings towards the ad, it impacts the attitude towards the brand.

If the campaign is successful, consumers will develop a positive attitude toward the brand, categorize the brand with other favorable products, and ultimately develop brand loyalty. While all of this is being done, the companies as well as the consumers are helping to make an impact by supporting great causes. It can definitely be argued that cause-related marketing is not only beneficial, but also socially responsible.

With that, I will leave you with the new Coca-Cola holiday campaign developed by Leo Burnett.

 

 

(You must have known that it would be cause advertising, right!)

Working with the WWF and the new “To The Arctic 3D” IMAX, Coke will be “whiting out” it’s billboards and soda cans to benefit this great cause.

 

Articles Used:

http://adage.com/article/goodworks/marketers-core-consumers-demand/230061/

http://npbrandit.com/articles/nonprofit-marketing/study-shows-nonprofits-benefit-from-corporate-partnerships/

http://adage.com/article/cmo-strategy/coca-cola-real-polar-bears-wwf-promo/230632/

 

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If you visit the Ad Council’s website you know what to expect; a page explaining the mission of the organization, information on how you can get involved with their programs, educational resources that can be helpful for both parents and teachers, and the prerequisite “Make a Donation” page that you’ll see on every non-profit website. What you don’t expect is a trip back to you childhood and adolescence.

Within the Ad Council’s Campaigns section, there is a page of historic public service campaigns that those of us living in the US during the 1980s and 1990s will never forget. In looking through these campaigns the thing that struck me was how each of them not only delivered a message, but also how vividly those messages reside in our memories. The campaign examples listed below were so powerful in their execution that a mere image can recall not only actual commercials, but also the message they conveyed. You will most likely recognize the campaigns before playing the video:



We remember seeing these ads as children. Sure, we may not remember exactly where we were the first time we saw them, but they made such an impact that the images and messages are branded in our memories. They reside in our autobiographical memory as part of our past experiences and ourselves. Even if we cannot relate these campaigns to a specific episode in our lives, they still reside in our long-term memory. This is significant because of the millions of ad messages the original audience for these campaigns has seen since then, there are few that we can recall quite as easily. What’s even more significant is that these ads weren’t meant to sell a product or service. They were produced for free in hopes of having a positive effect on society. These messages not only achieved their goals of public awareness and action, but also have had continued influence beyond their years.

So what was the key behind these ads’ success? What made them became embedded in the culture of America? With Vince and Larry, the Crash Test Dummies, the campaign walked a fine line. On one hand it started to evoke an emotional response from seeing the results of not wearing a seatbelt, but at the same time, it was artificial and humorous enough to still appeal to children. The humorous dialogue between Vince and Larry and the play on words used as taglines, “You could learn a lot from a dummy. Buckle your safety belt,” and “Don’t be a dummy. Buckle your safety belt,” helped to offset the negative response some consumers have to ads that evoke too much fear or discomfort. Additionally, the use of an actual crash test dummy, paired with the taglines acted as a redundant cue to reinforce the message of the ad. With the “Friends don’t let friends drive drunk” and “This is your brain on drugs” campaigns, the imagery as analogies (of glasses crashing as cars might and the frying egg symbolizing the effects drugs have on your brain) used in both campaigns created such an impact in the minds of the viewers that at the height of these campaigns, few could crack an egg or make a toast without being reminded of the ad messages. In these cases the imagery used to convey the messages became a retrieval cue for the memory to recall the messages.

In looking at these campaigns I wanted to see how today’s PSAs stand up to yesterday’s standards. It’s not often today that you hear discussion about anti-drug campaigns even when working in the advertising business. This is likely because many of today’s PSAs take a much different approach to relay their message. We’ve already seen discussions on this blog about how some PSAs have gotten lazy in their creative and turn to violence and shock value in an attempt to get consumers’ attention. Many of today’s PSAs, especially with regard to the anti-drug campaigns, are using such shock ads featuring excessive violence or graphic images in an attempt to garner attention. See example below:



While this ad definitely evokes a strong emotional response, it’s certainly not an image that we as viewers want to retain in our memory. In this instance, the images may be so disturbing that the viewers retain them in their short term memory, but are so appalled, that they avoid rehearsing this image in order for it not to embed in their long term memory. Some argue that today’s messages use such strong images to break through the clutter of the thousands of messages to which today’s consumers are exposed. Conversely, how effective can a message really be when the viewers not only can’t, but don’t want to recall the message. In my opinion, this makes for an ineffective campaign. If put into a situation of being offered cocaine (the drug used in the ad), a young person is not likely to recall this message when considering his or her choice.

Others PSAs are using dramatic portrayals in “slice of life” style ads to illustrate the dangerous effects of drug use. These are designed to incite a strong emotional response from viewers, but without the ill effects of graphic images shown in the ad above. I think that these can be effective. Because they make the viewer consider what their lives may be like if they were to allow themselves into those situations, however, nothing particularly memorable struck me in watching any of these PSAs. Perhaps the most successful, in terms of memory and message retention, that I viewed is an anti-heroin ad that was released four years ago:



This message is effective for multiple reasons. First and foremost, it uses an egg to represent your brain and a frying pan to illustrate the effects that drugs have on your brain. This acts as a retrieval cue for those viewers who have been exposed to the 1980s anti-drug campaign. The original campaign was so effective that it lead to strong trace strength in our semantic network from the egg and frying pan to an anti-drug message. However this ad takes those images to a new level, illustrating not only the effects of drugs (represented by the frying pan) on your brain, but also on various aspects of your life, including friends, family, job, etc. This ad illustrates very effective use of memory and retrieval, but builds to add other associations in our memories to increase the effectiveness of the original campaign. In taking a technique that had proven effective, this ad was able to build on an existing memory and strengthen its message. It’s not to say that I believe that today’s PSAs are ineffective, but in terms of the messages achieving their goals of public awareness and action, and continued influence beyond their years, it may serve today’s creative’s well to take a cue from the past.

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Mar
22

INTERESTING Y&R WORK

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I found this print ad campaign of Y&R (Mexico) that was made for a foundation of children who burnt their face. The message is simple: don’t leave matches around children. I really liked this ad print because in contrast to all the humanitarian work that I have seen from other agencies, doesn’t really deliver the message. This may be because the ad’s layout or content is so overwhelming that it fails to deliver the message, or it may be because it lacks content. I think that this ad campaign is efficient in that it is straightforward, talks directly to the consumer and has a visual that engages the audience but at the same time, is not overwhelming.


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I think that this “Miracles” ad by the United Methodist Church is really moving. Looking at the devastation and destruction in Haiti, hope is a hard thing to come by. While it comes as no surprise that churches are participating in raising funds and making a difference, it doesn’t matter what your religion or denomination is to be moved by this simple and inspiring advertisement. The copy as well as the simple imagery is moving. In addition to simply being impressed by the ad, the website that it directs you to is virtuous social media. It allows you to connect with people using whatever social media platform that you prefer in order to help make a difference for people in Haiti, environmental movements, the homeless, and many other projects.

Sidenote: I couldn’t get the ad to show up in the blog, so please hit the linked tag and it will take you to it.

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I was just at Hulu looking for something to watch and up pops an offer.

Can you help make  Hulu’s advertising service better?  In return you’ll be able to  introduce 250 Hulu users to one of seven charities.  Sounded interesting so I clicked through.

For answering “no more than 24 questions” about the advertising, Hulu let me choose to promote either UNCF, Big Brothers Big Sisters, EarthShareThe Michael J Fox Foundation for Parkinsons ResearchAmericans for the Arts, DonorsChoose, or Kiva.

I have not seen the specific ads Hulu is showing, so I did a little research.  I searched Hulu and the Hulu community for more information, but found nothing. The only info I could find was a July 2009 post on ecorazzi, a blog on green gossip.

I wonder why Hulu is not promotiing their effort to support and promote charities. They are benefiting from the research participation, but it almost seems as if they are demonstrating altruism. If you see the ads, let me know and I will post them.

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After the destructive earthquakes in Haiti in January, SMU’s Student Senate began a program called SMU’s Heart Beats for Haiti. The idea is that donors pay money and get their name put on a heart, which is posted in Hughes Trigg. Your name is also posted on the SMU Website. For organizations the price is $1,000 for a heart. The money all goes to the Clinton-Bush Relief Fund. As far as advertising goes, I think that SMU students have really come together and put in a lot of time and effort to see this succeed. SMU’s Heart Beats for Haiti can be found on Facebook and many people have made comments about it on their twitter pages. Students volunteer to sell hearts everyday outside of Hughes Trigg. The campaign is unique, involved, and persuasive. It is a fine example of some local advertising here on campus.

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Dec
11

Recipe for Joy

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http://www.americangreetings.com/channel/kraft/

Kraft Foods and American Greetings have teamed up to help provide meals for the hungry by donating 10 meals for every free e-card that is sent by users. Donations benefit Feeding America, the largest hunger relief charity in the US.The company had originally committed to donating at least one million meals, but the program has been so successful they are increasing their commitment by offering 3 million meals.

The e-cards include recipes, and entertaining tips for the holiday season. Users can create online recipe boxes, and share their favorites with other users or friends. Users who had shown interest in giving back to their communities inspired the program.Kraft has been a longtime supporter of Feeding America, donating $770 million over the past 25 years.Promotion for this program has been on online social networking sites twitter and facebook, as well as the kraftfoods.com site. The company has also sponsored a holiday movie on the hallmark channel.

I think the fact that Kraft and American Greetings have kept a relatively low profile on this promotion is great. Kraft is trying the help their site users feel like they are  making an impact and giving food to the hungry this holiday season!

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Nov
28

Daddy Dearest

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This is one of a series of media ads that encourages fathers to be a part of their children’s’ lives. Sponsored by the Advertising Council, the US Department of Health and Human Services Administration for Children and Families Office of Family Assistance, and the National Responsible Fatherhood Clearinghouse, these ads were launched coinciding with Father’s Day. The reason this campaign was launched is because millions of children live without their biological fathers and are more likely to be poor, use drugs, experience educational, heath, emotional, and behavioral problems, among other things.



The series of television spots created through this campaign applies to people through humor and depicting a diverse range of family types. I found this ad to be my favorite because the ad depicts a father helping his daughter in ways not many fathers would. The other spots can be seen at http://www.fatherhood.gov/media/tv/index.cfm.

The series shows a diverse range of relationships between father and daughter or father and son. With the popular belief that money equals happiness, this campaign serves to portray the value that family is happiness. The variety of the roles depicted through these television spots also serves to reverse gender stereotypes where the father practices cheerleading with his daughter (commonly believed to strictly be a girls’ activity) or the father makes lunch for his son (believed to be the mother’s job).

One of the main reasons I believe this campaign to be socially responsible is because it wants to fight community evils like theft, drug abuse, educational issues, and much more by showing how father child relationships can make people happier. Yes this campaign mainly endorses father children relationships, but it also serves to encourage healthy marriages. Culture, background, and life experiences all influence consumer behavior and buying decisions. The campaign for responsible fatherhood serves to promote the health and happiness of consumers and their life experiences.

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Goodwill Levis Care Tag

I just came across an article from MediaPost this afternoon and thought it was perfect for the AdVirtues website. Read the article here: http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=116645

This is a new partnership effort between Goodwill and Levi Strauss to encourage consumers to donate their used clothing, rather than throwing it away. BBDO West conceived this idea (as part of their pro bono work for Goodwill). Beginning in 2010, Levi’s will include a this socially responsible message on their product “care tags” (see sample above).

I think it’s a simple idea and excellent effort to persuade consumers to be both less wasteful and more selfless with their consumption. But this does raise some questions: will it work? Will consumers really pay attention to the care tag in their clothing? Will it be sufficient motivation for them to change their pattern of behavior? I think a lot of that will depend on the strength of the viral marketing effort to get the word out. Notions of “social responsibility” and “sustainability” are trendy and much-hyped lately. Ultimately, I hope consumers will heed the “care tags” so that their behavior is consistent with their “talk”.

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Oct
27

Bring Change 2 Mind

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“1 in 6 adults and almost 1 in 10 children suffer from a diagnosable mental illness. Yet, for many, the stigma associated with the illness, can be as great a challenge as the disease itself. This is where the misconceptions stop. This is where bias comes to an end. This is where we change lives. Because this is where we Bring Change 2 Mind” (BringChange2Mind.org)

The “Bring Change 2 Mind” Campaign

Headed by Glenn Close and three mental health organizations, this campaign’s goal is to remove the negative stigma and misconceptions associated with individuals suffering from mental illness.

Directed by Ron Howard, the first PSA features Glenn Close and her sister who suffers from bipolar disorder. As people walk through Grand Central Terminal, their shirts reveal what others fail to see at first glance, their mental illness. What makes this ad effective is not the label on the person suffering from a mental illness, but the person standing next to them. For instance, one man’s shirt says “Post traumatic stress disorder,” while the shirt on the person standing next to him says, “Battle buddy.”

This ad parallels our discussion on attitudes, specifically forming and changing these attitudes. The goal of this campaign is to change the stigma linked to individuals suffering from a mental illness. Since these attitudes are primarily built around negative cognitions or beliefs, the objective of the campaign is to inform the public about mental illness, thus stimulating more positive associations with these individuals.

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