Archive for Cultural Force
In Search of the Next Fried Egg: Are Today’s PSAs Memorable?
Posted by: | CommentsIf you visit the Ad Council’s website you know what to expect; a page explaining the mission of the organization, information on how you can get involved with their programs, educational resources that can be helpful for both parents and teachers, and the prerequisite “Make a Donation” page that you’ll see on every non-profit website. What you don’t expect is a trip back to you childhood and adolescence.
Within the Ad Council’s Campaigns section, there is a page of historic public service campaigns that those of us living in the US during the 1980s and 1990s will never forget. In looking through these campaigns the thing that struck me was how each of them not only delivered a message, but also how vividly those messages reside in our memories. The campaign examples listed below were so powerful in their execution that a mere image can recall not only actual commercials, but also the message they conveyed. You will most likely recognize the campaigns before playing the video:
We remember seeing these ads as children. Sure, we may not remember exactly where we were the first time we saw them, but they made such an impact that the images and messages are branded in our memories. They reside in our autobiographical memory as part of our past experiences and ourselves. Even if we cannot relate these campaigns to a specific episode in our lives, they still reside in our long-term memory. This is significant because of the millions of ad messages the original audience for these campaigns has seen since then, there are few that we can recall quite as easily. What’s even more significant is that these ads weren’t meant to sell a product or service. They were produced for free in hopes of having a positive effect on society. These messages not only achieved their goals of public awareness and action, but also have had continued influence beyond their years.
So what was the key behind these ads’ success? What made them became embedded in the culture of America? With Vince and Larry, the Crash Test Dummies, the campaign walked a fine line. On one hand it started to evoke an emotional response from seeing the results of not wearing a seatbelt, but at the same time, it was artificial and humorous enough to still appeal to children. The humorous dialogue between Vince and Larry and the play on words used as taglines, “You could learn a lot from a dummy. Buckle your safety belt,” and “Don’t be a dummy. Buckle your safety belt,” helped to offset the negative response some consumers have to ads that evoke too much fear or discomfort. Additionally, the use of an actual crash test dummy, paired with the taglines acted as a redundant cue to reinforce the message of the ad. With the “Friends don’t let friends drive drunk” and “This is your brain on drugs” campaigns, the imagery as analogies (of glasses crashing as cars might and the frying egg symbolizing the effects drugs have on your brain) used in both campaigns created such an impact in the minds of the viewers that at the height of these campaigns, few could crack an egg or make a toast without being reminded of the ad messages. In these cases the imagery used to convey the messages became a retrieval cue for the memory to recall the messages.
In looking at these campaigns I wanted to see how today’s PSAs stand up to yesterday’s standards. It’s not often today that you hear discussion about anti-drug campaigns even when working in the advertising business. This is likely because many of today’s PSAs take a much different approach to relay their message. We’ve already seen discussions on this blog about how some PSAs have gotten lazy in their creative and turn to violence and shock value in an attempt to get consumers’ attention. Many of today’s PSAs, especially with regard to the anti-drug campaigns, are using such shock ads featuring excessive violence or graphic images in an attempt to garner attention. See example below:
While this ad definitely evokes a strong emotional response, it’s certainly not an image that we as viewers want to retain in our memory. In this instance, the images may be so disturbing that the viewers retain them in their short term memory, but are so appalled, that they avoid rehearsing this image in order for it not to embed in their long term memory. Some argue that today’s messages use such strong images to break through the clutter of the thousands of messages to which today’s consumers are exposed. Conversely, how effective can a message really be when the viewers not only can’t, but don’t want to recall the message. In my opinion, this makes for an ineffective campaign. If put into a situation of being offered cocaine (the drug used in the ad), a young person is not likely to recall this message when considering his or her choice.
Others PSAs are using dramatic portrayals in “slice of life” style ads to illustrate the dangerous effects of drug use. These are designed to incite a strong emotional response from viewers, but without the ill effects of graphic images shown in the ad above. I think that these can be effective. Because they make the viewer consider what their lives may be like if they were to allow themselves into those situations, however, nothing particularly memorable struck me in watching any of these PSAs. Perhaps the most successful, in terms of memory and message retention, that I viewed is an anti-heroin ad that was released four years ago:
This message is effective for multiple reasons. First and foremost, it uses an egg to represent your brain and a frying pan to illustrate the effects that drugs have on your brain. This acts as a retrieval cue for those viewers who have been exposed to the 1980s anti-drug campaign. The original campaign was so effective that it lead to strong trace strength in our semantic network from the egg and frying pan to an anti-drug message. However this ad takes those images to a new level, illustrating not only the effects of drugs (represented by the frying pan) on your brain, but also on various aspects of your life, including friends, family, job, etc. This ad illustrates very effective use of memory and retrieval, but builds to add other associations in our memories to increase the effectiveness of the original campaign. In taking a technique that had proven effective, this ad was able to build on an existing memory and strengthen its message. It’s not to say that I believe that today’s PSAs are ineffective, but in terms of the messages achieving their goals of public awareness and action, and continued influence beyond their years, it may serve today’s creative’s well to take a cue from the past.
Did Nike Buy off More Than Tiger’s Reputation?
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We all saw the ad: Tiger Woods stares stoically and misty eyed into the camera in his usual Nike apparel. The voice of Earl Woods, Tiger’s late father, questions him about his infamous adulterous escapades. “Tiger, I am more prone to be inquisitive, to promote discussion,” Earl Woods says. “I want to find out what your thinking was. I want to find out what your feelings are. Did you learn anything?”
Talk about powerful advertising. Nike is a company that sells sports gear, but this commercial is proof of just how far advertisers in our culture have come from simply selling products. For years, Tiger Woods has been the face of Nike, establishing a fiscally beneficial situation for both parties, who grew into a kind of comfortable codependence. Tiger was able to finance his yacht (or whatever it is celebrity billionaires do with the cash from their endorsements) and Nike was able to capitalize on an athlete whose talent on the golf course was matched only by his squeaky clean image. Tiger was a marketer’s dream, and Nike amassed the revenue to prove it.
Nike sold Tiger’s image just as much as his short game and swoosh-embossed polos; he was a family man to be revered for his unwavering morals. In the face of the past and present multitude of adulterous athletes who still received millions in product endorsements after their transgressions (think Kobe Bryant), Tiger Woods was a wholesome breath of fresh air. As a company, endorsing Tiger Woods meant representing his personal life, which at the time, was all about the values of our country. Or so it appeared.
Did consumers buy Nike products partially because they believed that Nike was a company with a similar set of values to their own? I’m guessing the marketers at Nike have heard of value segmentation, and targeting consumers who placed high value on family or who admired Tiger Woods for both his professional career and admirable personal life wasn’t a coincidence. Tiger Woods was a figure whose life was consistent with Nike consumers’ values, or so it seemed. When the Tiger scandal hit the media, the endorsers who had made him the most highly paid athlete in the world were faced with the big decision: damage control or exit stage right.
Several of Tiger’s endorsers did in fact choose to bow out, deeming his reputation irreparably damaged. But not Nike. Nike’s response to the scandal was this commercial, which in one thirty second spot repositioned Tiger as a living commentary on our society’s changing values. Instead of marking him with a letter “A” and writing him off as another professional athlete turned modern day Hester Prynn, Nike did what they do best: emblazoned their famous logo on their fallen spokesman and used the media to cleverly redefine him as a man who needed his father to help him through a difficult time in his life. Nike battled the public’s critique of Tiger’s tainted family values with the ultimate trump card- more family values. The only way Nike could continue to endorse Tiger, who at that point was so ingrained in the culture of their brand image and company that dropping him would mean redirecting efforts towards an enormous and risky counter-campaign, was to fight fire with fire.
The question remains: did Nike make the right choice? Was this commercial just about the money, and saving face? Or does it speak to our culture’s values at large? In spite of his egregious transgressions, Nike supports Tiger Woods. Advertising as an industry now carries a lot of social responsibility that it never did before, possibly because agencies now brand their image with meaning beyond simply functions of the product they’re selling. No matter what, Nike’s decision was going to make a statement, and the impact of the decision and the ad are unmistakable. Instead of changing their spokesman to an athlete who was a better representation of their values, Nike changed their values, and attempted to change ours as well. Did we fall for it? Like I said: talk about powerful advertising.
Censorship or a Higher Calling? Media Outlets and Political Ads
Posted by: | CommentsI love my favorite radio station, KLTY 94.9, because of the positive music and the positive messages. It touts itself as “Safe for the Whole Family” and it is… Then why my beef? Negative political ads are infringing on my time with God. 
On my drive to work this morning, I was confronted with all of the terrible thingsSenator Kay Bailey Hutchison has done in Washington. Was it investigative reporting? No, an ad by the campaign to re-elect our current Texas governor Rick Perry.
On a station that promotes such positivity in all aspects of the way it conducts business, does it have a policy about negative political ads? Does the parent company Salem Communications? Wouldn’t the world be a better place if media outlets could refuse such ads and force the politicians to promote their own positive agendas instead of just focusing on the negative aspects of their rivals. Is this censorship or a higher calling?
Gov Perry and Sen. Hutichison…Please focus on what YOU can do for Texas as you have in other positive ads!
Go World
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Many of you may remember this Visa commercial that aired in the United States during the 2008 Summer Olympics in Beijing. It was a part of a campaign to support the 2008 Olympics through television, radio, print, and more. From May through the end of the Olympic games in 2008 Visa was given exclusivity in their category for advertising and sponsorship of the Olympics on NBC.
What is striking about this ad is that it not only appeals to Americans to unite in support of the United States athlete representatives, but it also reminds people that everyone on the planet comes together to celebrate these events and there is more reason to celebrate our similarities than our differences. It uses this point of view to show how diverse the world and American culture is. The television spots show a variety of American athletes as well as memorable athletes from years past from different countries.
Several Americans watched the Summer Olympics at some point in 2008, so Visa had the ability and opportunity to reach a wide variety of Olympic consumers who would find the ads relevant and moving. Visa uses several different tactics to appeal to consumers through these ads. They use the appeal of aesthetics and pleasant pictures throughout the commercial by portraying significant moments in a sepia hue. They also use emotional appeals through these memorable events in Olympic history. In television spots other than this one, Visa invokes nostalgia and memory retrieval through images of past Olympians.
This kind of support and sponsorship of world athletes during arguably the most significant athletic moments of their lives, shows consumers that Visa cares for America and the world. It builds Visa’s credibility, brand image, and company reputation through these messages, placing the brand in a favorable light in consumers’ eyes. These uplifting emotional messages serve to benefit not only the Visa brand and its marketers, but also consumers and athletes in the process.





