Social media is truly the wild, wild, west of the advertising industry.
This is especially true when deciding how to regulate information as it is disseminated throughout social media channels. The regulatory bodies are struggling to police an overwhelming amount of new content (the internet) while staying current by creating and enforcing applicable regulations.
One example of regulation in the new medium comes from the Food and Drug Administration’s Division of Drug Marketing, Advertising and Communications. The FDA was able to find and reprimand a pharmaceutical company based on its use of social media.
The company, Novartis, was providing information through a Facebook sharing widget on the company’s US consumer website. The widget is simply a clickable button (Pictured below) that will allow consumers to share the Novartis generated content with everyone in their Facebook and Twitter networks.
The content would be shared without the normal regulations placed on pharmaceutical companies such as conveying risks, directing them to more information or possible side effects.
In a letter sent to Novartis, the FDA stated that the shared content is deceptive because it “makes representations about the efficacy of Tasigna but fails to communicate ANY risk information associated with the use of this drug”. Tasigna is a drug that treats chronic myloid leukemia and the FDA realized that the risk to consumers was substantial.In this case, the FDA was fortunate to catch the unintentional deceptive practices but the era of relying on regulators to help weed-out misleading messages is over.
Social media has many murky areas for advertisers, including marketing of alcohol. In the past, manufacturers have required everyone to enter their birth date when entering their private website while Facebook and Twitter don’t require a minimum age to access content. The general rule in television advertising is that the general audience for the ad should not have more than 30% of the audience under 21. With social media, curious consumers of any age can access pictures of adults at various stages of intoxication, read comments advocating the use of alcohol, see promotions, and play games directly on the libation manufacturer’s page.
The Federal Trade Commission and consumer watchdog groups are doing their best to monitor alcohol-related content, but are having little success because of the overwhelming number of outlets.
So where does the responsibility fall?
The responsibility falls on the shoulders of the institution of advertising, now more than ever. Advertisers and other message builders must step-up and take responsibility to police their own actions and realize the impact that the institution has on society. Not only does the institution of Advertising reflect societal and cultural beliefs, it also models ‘rules’ of behavior. If agencies continue to use misleading practices and model negative behavior they could change the normative values of society.
These ideas are especially important when addressing the issue of social media because the enormous volume of messages shared daily can never be monitored comprehensively. So with the shift of power from the few traditional gatekeepers to the general public, the institution of advertising must mirror this move and take on more responsibility.
In the fast evolving and quickly changing landscape of social media, the responsibility must shift toward individual agencies to produce work that is beyond the obligation to the client by serving the good of society.
Public Service Announcements. We have been seeing them for decades and many of them have famously educated us on important information about safety, health and societal concerns: if you lock your doors at night you’ll take a bite out of crime; Mr. Yuck means poison; by ten o’clock at night you should know where your children are; this is your brain on drugs… and it’s fried.
However, a new trend seems to be emerging in the PSA genre. Gone are the days of Smokey-the-Bear-type “safety mascots” and crying Native Americans on the side of littered highways. Instead, these somewhat conscientious and prudent methods of distributing information to the public seem to be taking a backseat to more realistic, graphic, no holds barred approaches. The previous appeal to subtlety and implied undesirable consequences has dissipated. And now, more than ever, it has become acceptable to portray violent behavior and physical trauma as a suitable means to drive home a point.
As one might expect, some of these more gritty Public Service Announcements have garnered media attention for their arguably flagrant use of violence. One such television spot that made waves in the social media community and graced the headlines of CNN, FOX News and TODAY was a PSA released in 2009 titled “COW – The Film That Will Stop You Texting and Driving.” Produced by the police department of Gwent, Wales, the short film realistically depicts an intense traffic collision, graphic injury to children, and death. Yet another was a PSA for Women’s Aid called “Cut Movie” where actress Keira Knightly was shown being brutally beaten to spread awareness of domestic violence against women. (The PSAs can be viewed through these links. WARNING: graphic images of violence and abuse. Please view at your own discretion.
So, herein lies the problem. Is it ethical feed into the media machine of realistic violence on television just to reach the public? Have the values and behaviors of society been altered to the point where a PSA requires tragedy and gore to obtain the attention necessary to educate? Or is it just easy?
Despite the appearance that shocking images and scare tactics are the new standard for disseminating public awareness, a PSA released by the Sussex Safer Road Partnership in early 2010 has done much to combat that notion. The announcement, titled “Embrace Life” tackles the serious issue of seatbelt safety. Interestingly enough, though, the ad is not filmed in a car, but rather at a child-sized table and chair in a living room. This setting gives the spot elements of whimsy and abstraction, but when the message is delivered, it is received powerfully and clearly.
The “Embrace Life” campaign assumes a component of responsibility lacking in the aforementioned graphic ads. It does not alienate a part of the market by being potentially disturbing for children to view, or too intense for people who abhor violence. Nor does it make the viewer want to tune out, which researcher are discovering is happening in ads using scare tactics. Recent studies suggest violent PSA are not effective and even counterproductive because they cause some viewers to take on feelings of defensiveness instead of receptiveness. While other ads are throwing physical pain, personal anguish and damnation in the face of the viewer, the “Embrace Life” PSA influences the greater public by suggesting that loved-ones care. They want you to be safe and will suffer if you are gone, which is much more impactful and positively received.
Overall, it is refreshing to know that responsible advertising can still carry some clout in regards to information dissemination. And, with this emerging information about the potential damage and ineffectiveness of fear-centric “shockvertising,” it is a wonder if advertisers will regress and pursue a different, more appropriate creative avenue. Or will they continue their current path of trauma as means of reinforcement because society claims it’s necessary in order to make a lasting impression? All I know is, we’ve come a long way from Vince and Larry the crash test dummies, folks.
With Susan G. Komen ‘Race for the Cure’ events taking place across the nation this April, KFC has found a perfect time to partner with a charity. KFC has now launched their ‘Buckets for the Cure’ campiagn, which gives 50 cents to Susan G. Komen for every bucket of chicken purchased.
However, with buckets of chicken costing around $10 these days, is this really a charitable enough contribution? 50 cents of 10 dollars, thats 5%…I don’t find this number to be impressive honestly. If a major national company wants to partner with a charitable organization, great, but actually make a significant contribution.
KFC hopes to reach their 8.5 million dollar goal of money raised for the cure by May 9, 2010. The campaign, which began April 5th of 2010 has raised a little more than $2 million right now, and KFC is quickly running out of time.
In my opinion, they should have made a bigger contribution to the Cure for each bucket sold, even $1 per bucket would have been reasonable. Is a 5 percent donation per bucket large enough for KFC to reach their 8.5 million dollar goal? Doubtful.
If interested in more information, visit www.bucketsforthecure.com
I found this print ad campaign of Y&R (Mexico) that was made for a foundation of children who burnt their face. The message is simple: don’t leave matches around children. I really liked this ad print because in contrast to all the humanitarian work that I have seen from other agencies, doesn’t really deliver the message. This may be because the ad’s layout or content is so overwhelming that it fails to deliver the message, or it may be because it lacks content. I think that this ad campaign is efficient in that it is straightforward, talks directly to the consumer and has a visual that engages the audience but at the same time, is not overwhelming.
While browsing the web today, I came across an amazing site that archieves hundreds of socially responsible ads. Some of them are shocking, some sad, some funny, but most get the point across in my opinion.
http://www.act-responsible.org/public/
I would have posted some of my favorites here, however the website does not allow you to copy and paste the photos elsewhere.
In particular my favorite is on the home page; it is an ad for the International Foundation of Red Cross and Red Crescent Socities. It depends a white and a black hand interwoven with “discrimination the end is in your hands” written across the fingers. I personally think this is an incredibally powerful message. The black skin against white skin is striking in itself. And furthermore, the messaeg is powerful as well since discrimination is still a problem plauging our nation.
Check out their creative gallery, it has tons of great ads!
The Foundation for a Better Life has tons of billboards and print ads like this and I think its very cool. As someone who drives a lot, I always find myself staring at these billboards longer than I should whilst driving. I think that when it comes to virtuous advertising, the FFBL has a great mission in inspiring people to be proactive in their own lives. There are many other examples of this stuff on their website values.com. There is a link to connect with them on facebook and on twitter and they have a lot of cool information and examples of their ads.
After seeing the photos Elizabeth posted creating awareness about environmental destruction, I thought I would try and find some good ones too.
However, when I came across this ad, I almost threw up. However it does get its point across. It may be over the top but sometimes that’s what you need to grab peoples attention.
This ad was done by the Greenfamily Youth Association of Environment Protection, who wants to bring attention to the fact that some places are still being polluted. They hope to “make people aware of the environmental protection issue.” And I think they will do very good job of that if enough people are exposed.
I was just at Hulu looking for something to watch and up pops an offer.
Can you help make Hulu’s advertising service better? In return you’ll be able to introduce 250 Hulu users to one of seven charities. Sounded interesting so I clicked through.
I have not seen the specific ads Hulu is showing, so I did a little research. I searched Hulu and the Hulu community for more information, but found nothing. The only info I could find was a July 2009 post on ecorazzi, a blog on green gossip.
I wonder why Hulu is not promotiing their effort to support and promote charities. They are benefiting from the research participation, but it almost seems as if they are demonstrating altruism. If you see the ads, let me know and I will post them.
After the destructive earthquakes in Haiti in January, SMU’s Student Senate began a program called SMU’s Heart Beats for Haiti. The idea is that donors pay money and get their name put on a heart, which is posted in Hughes Trigg. Your name is also posted on the SMU Website. For organizations the price is $1,000 for a heart. The money all goes to the Clinton-Bush Relief Fund. As far as advertising goes, I think that SMU students have really come together and put in a lot of time and effort to see this succeed. SMU’s Heart Beats for Haiti can be found on Facebook and many people have made comments about it on their twitter pages. Students volunteer to sell hearts everyday outside of Hughes Trigg. The campaign is unique, involved, and persuasive. It is a fine example of some local advertising here on campus.
Kraft Foods and American Greetings have teamed up to help provide meals for the hungry by donating 10 meals for every free e-card that is sent by users. Donations benefit Feeding America, the largest hunger relief charity in the US.The company had originally committed to donating at least one million meals, but the program has been so successful they are increasing their commitment by offering 3 million meals.
The e-cards include recipes, and entertaining tips for the holiday season. Users can create online recipe boxes, and share their favorites with other users or friends. Users who had shown interest in giving back to their communities inspired the program.Kraft has been a longtime supporter of Feeding America, donating $770 million over the past 25 years.Promotion for this program has been on online social networking sites twitter and facebook, as well as the kraftfoods.com site. The company has also sponsored a holiday movie on the hallmark channel.
I think the fact that Kraft and American Greetings have kept a relatively low profile on this promotion is great. Kraft is trying the help their site users feel like they are making an impact and giving food to the hungry this holiday season!
AdVirtues is a blog to explore positive virtues depicted in advertising. We are collecting information and examples and cataloging the movement toward social responsibility in advertising.
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