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Dec
10

Do Advertisers Have The Flu Bug?

By

This year, the world witnessed a major pandemic of a type of swine influenza called H1N1. This outbreak of the swine flu has caused consumers to be more concerned about getting a flu vaccine and taking preventative steps to counteract the spread of the virus.

Yet as fears of the swine flu increase, so do the number of flu prevention advertisements, especially within household cleaning product categories like soap and antibacterial cleaners. Brands like Dial, Purell, and Lysol have all released marketing efforts aimed at educating consumers on flu prevention (see the Wall Street Journal article).

Other campaigns have focused on vaccine preventions. Take this Walgreens TV spot centered on the importance of receiving the flu vaccine:

This ad features Walgreens CEO advocating early flu vaccination to protect your loved ones. This ad would appeal to those consumers who value their health during the cold and flu season. Walgreens positions their brand as a helping partner to help consumers fight the flu. The spot uses appeals like ease of effort with convenient hours and days of business. Using Walgreens’s CEO, a pharmacist himself, increases the credibility of the advertisement.

Some bloggers and consumers, however, feel that the exploitation of consumer fear of getting sick is “quite a sleazy course of conduct” ( see the Wall Street Journal article). Dean Crutchfield, an independent branding consultant, believes marketers should donate resources to school and hospitals instead of increasing their marketing budgets. These actions create a sense of benevolence and charity around their brand.

This sense of goodwill is exactly what brands like Walgreens are doing. Walgreens partnered with Dr. Oz from the Oprah show to educate about preventing the flu and committed to distributing 1 million dollars worth of flu shots to those in need. Take a look at their feature on Dr. Oz’s show:

Other brands are taking similar steps to provide sanitizers and cleaning products to schools and hospitals in need.

There will always be those critics who say the flu vaccine is unnecessary or even harmful. But with 14 to 34 million cases of H1N1 and 2,500 to 6,000 H1N1-related deaths in just seven months of 2009 ( see more statistics at the Centers for Disease Control and Prevention) any preventative step could be seen as necessary. Advertisers can help keep the flu at bay by playing a role in the education and prevention of the swine flu for consumers. Now that’s what I call a clean bill of health.


What do you think: is it ethical for advertisers to market swine flu prevention-related products and services?

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1 Comments

1

I think the new trend is advertising flu shots, reminding people to wash their hands, and that germs can live on surfaces is very ethical. The CDC says we should all get flu shots especially now with the H1N1 virus spreading rapidly and causing deaths worldwide.
We see advertisements about using Lysol during flu and back to school season, just like you see a rise in cold remedies being sold in the late fall and early winter. As long as advertisers don’t resort to scare tactics, encouraging public awareness of the flu and how to stay protected is responsible, and I would imagine does more good than it does harm.
I know that I’ve been more aware of what a touch, how often I wash my hands, and trying to stay healthy, and I haven’t been sick with the flu yet this year.

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