In the world of aviation travel, commercials are all about the cheapest prices and the most benefits for its frequent flyers. However, Southwest Airlines have concentrated on the most important thing over the past couple of years: customer service. This concentration has made them one of the most successful airlines in recent history. As someone who rarely flys Southwest (they don’t fly to Atlanta), this ad really makes the potential customer feel empowered. I think its very unique in that it says very little about the airline, no mention of prices or benefits, only the sheer excitement of traveling. It emphasizes one of the most negative parts of flying (the anxiety before deplaning) and turns that negativity into excitement and joy. I think it is an innovative ad that continues to set itself apart from the competition with honesty and a clear concentration on the customers experience.
Who does this attract?
By · CommentsI saw this Quiznos ad on TV earlier in 2009 and just didn’t find the humor in it at all. It seems to be making some kind of homosexual joke and maybe that’s the intention, but its a little too risque and what really bothers me is that its for a sandwich. This ad makes a torpedo look and sound incredibly unappetizing. I really don’t know who Quiznos thought would think this is funny or persuasive but it has had more of a polarizing effect on me.
I love my favorite radio station, KLTY 94.9, because of the positive music and the positive messages. It touts itself as “Safe for the Whole Family” and it is… Then why my beef? Negative political ads are infringing on my time with God. 
On my drive to work this morning, I was confronted with all of the terrible thingsSenator Kay Bailey Hutchison has done in Washington. Was it investigative reporting? No, an ad by the campaign to re-elect our current Texas governor Rick Perry.
On a station that promotes such positivity in all aspects of the way it conducts business, does it have a policy about negative political ads? Does the parent company Salem Communications? Wouldn’t the world be a better place if media outlets could refuse such ads and force the politicians to promote their own positive agendas instead of just focusing on the negative aspects of their rivals. Is this censorship or a higher calling?
Gov Perry and Sen. Hutichison…Please focus on what YOU can do for Texas as you have in other positive ads!
Joe’s Crab Sh*t
By · Comments
Since this is a blog about ‘virtuous advertising’, when I saw the latest Joe’s Crab Shack commercial this morning I leaped out of bed to post it for everyone to see. Based on this ad, I’m not sure who Joe’s target audience is. Since the ad features a family dining at the restaurant, one would think that it was aimed at young families, however after each of the each of the two children say “Oh Shit!” following their parents, I’m starting to think otherwise. Is the restaurant trying to target teens and young adults who may find this funny? I’m still not sure what Joe’s Crab Shack was thinking, but the ad has already been banned on FOX, Turner Network, and The Discovery Channel.
Recipe for Joy
By · Commentshttp://www.americangreetings.com/channel/kraft/
Kraft Foods and American Greetings have teamed up to help provide meals for the hungry by donating 10 meals for every free e-card that is sent by users. Donations benefit Feeding America, the largest hunger relief charity in the US.The company had originally committed to donating at least one million meals, but the program has been so successful they are increasing their commitment by offering 3 million meals.
The e-cards include recipes, and entertaining tips for the holiday season. Users can create online recipe boxes, and share their favorites with other users or friends. Users who had shown interest in giving back to their communities inspired the program.Kraft has been a longtime supporter of Feeding America, donating $770 million over the past 25 years.Promotion for this program has been on online social networking sites twitter and facebook, as well as the kraftfoods.com site. The company has also sponsored a holiday movie on the hallmark channel.
I think the fact that Kraft and American Greetings have kept a relatively low profile on this promotion is great. Kraft is trying the help their site users feel like they are making an impact and giving food to the hungry this holiday season!
Do Advertisers Have The Flu Bug?
By · CommentsThis year, the world witnessed a major pandemic of a type of swine influenza called H1N1. This outbreak of the swine flu has caused consumers to be more concerned about getting a flu vaccine and taking preventative steps to counteract the spread of the virus.
Yet as fears of the swine flu increase, so do the number of flu prevention advertisements, especially within household cleaning product categories like soap and antibacterial cleaners. Brands like Dial, Purell, and Lysol have all released marketing efforts aimed at educating consumers on flu prevention (see the Wall Street Journal article).
Other campaigns have focused on vaccine preventions. Take this Walgreens TV spot centered on the importance of receiving the flu vaccine:
This ad features Walgreens CEO advocating early flu vaccination to protect your loved ones. This ad would appeal to those consumers who value their health during the cold and flu season. Walgreens positions their brand as a helping partner to help consumers fight the flu. The spot uses appeals like ease of effort with convenient hours and days of business. Using Walgreens’s CEO, a pharmacist himself, increases the credibility of the advertisement.
Some bloggers and consumers, however, feel that the exploitation of consumer fear of getting sick is “quite a sleazy course of conduct” ( see the Wall Street Journal article). Dean Crutchfield, an independent branding consultant, believes marketers should donate resources to school and hospitals instead of increasing their marketing budgets. These actions create a sense of benevolence and charity around their brand.
This sense of goodwill is exactly what brands like Walgreens are doing. Walgreens partnered with Dr. Oz from the Oprah show to educate about preventing the flu and committed to distributing 1 million dollars worth of flu shots to those in need. Take a look at their feature on Dr. Oz’s show:
Other brands are taking similar steps to provide sanitizers and cleaning products to schools and hospitals in need.
There will always be those critics who say the flu vaccine is unnecessary or even harmful. But with 14 to 34 million cases of H1N1 and 2,500 to 6,000 H1N1-related deaths in just seven months of 2009 ( see more statistics at the Centers for Disease Control and Prevention) any preventative step could be seen as necessary. Advertisers can help keep the flu at bay by playing a role in the education and prevention of the swine flu for consumers. Now that’s what I call a clean bill of health.
What do you think: is it ethical for advertisers to market swine flu prevention-related products and services?





